Last updated: 2025-10-19
Who We Are
Our website address is: https://christianaupair.net.
Christian Au Pair Network is operated by a sole proprietorship (Enskild Näringsverksamhet) under Swedish law.
For any questions or concerns regarding this privacy policy or your data, please contact us at:
Email: info@christianaupair.net
What Personal Data We Collect and Why We Collect It
We collect various types of personal data to provide our services effectively. This includes:
- Personal Information: Information stated in the user profile (e.g. full name, address, phone number, email address, profile picture, letters (e.g., “Dear au pair/dear family”), driver’s license (for au pairs), nationality, preferred country, and birth date)
- Verification Data: Criminal record, and church leader recommendation.
We collect this data to help facilitate the process of matching au pairs with host families. This data is necessary for providing our services and fulfilling agreements between users.
Chat Messages
To ensure a safe and respectful environment, all chat messages on Christian Au Pair Network may be monitored when necessary. This helps us prevent misuse, detect spam or fraudulent activity, and maintain a positive experience for all users. We take privacy seriously and only review messages when necessary to uphold platform integrity and user safety.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service’s privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.
Contact Forms
We collect personal data when you submit a contact form. This includes name, email address, and any other information provided through the form. This data is retained for customer service purposes and is not used for marketing.
Cookies
Our website uses cookies for functionality, security, and analytics. See our Cookie Policy for details.
Analytics
We use Google Analytics to track user interactions with our website. This data helps us improve the user experience and performance of our website. The data is anonymized and is retained for a maximum of 24 months.
Who We Share Your Data With
We do not share your personal data with third parties except for the following:
- Payment Processors: We use Stripe for handling payments for premium memberships.
- Email Services: We use EmailOctopus for sending newsletters and promotional emails. The data is retained in EmailOctopus until you unsubscribe.
How Long We Retain Your Data
We retain user data for the following periods:
- Profiles and Data: Data related to user profiles (name, contact info, etc.) is retained while active or until deletion request.
- Inactive Profiles: Basic and premium profiles are deleted after 365 days of inactivity, and matched profiles after 455 days of inactivity.
- Contact Form Data: Retained for customer service purposes, typically indefinitely unless a user requests deletion.
What Rights You Have Over Your Data
You have the right to:
- Request a copy of the personal data we hold about you.
- Request that we delete any personal data we hold about you (except for data required for legal or administrative purposes).
- Opt-out of receiving marketing emails by clicking the unsubscribe link in the emails or contacting us directly.
Where Your Data Is Sent
Some data may be transferred outside the EU when using third-party services, such as EmailOctopus (US). We ensure that these services comply with European data protection standards, including through agreements such as Standard Contractual Clauses or equivalent safeguards.
How We Protect Your Data
We take appropriate measures to protect your personal data, including:
- SSL encryption to secure all data transmitted on the platform.
- Limited access to data within our team based on need-to-know access.
Data Breach Procedures
In case of a data breach, we will promptly inform affected users and take steps to mitigate any damage, including reporting the breach to relevant authorities if necessary.
What Third Parties We Receive Data From
We do not receive personal data from third parties outside of those services mentioned above (e.g., EmailOctopus, Stripe).
What Automated Decision-Making and/or Profiling We Do With User Data
We do not engage in automated decision-making or profiling of user data.
Industry Regulatory Disclosure Requirements
As we operate under Swedish and EU laws, we comply with the GDPR (General Data Protection Regulation) and other relevant privacy laws to protect your data.
Contact Information
If you have any privacy-related questions or concerns, please contact us at:
Email: info@christianaupair.net